Contact
Returns / Exchanges
Items must be returned in the original packaging, unworn, unaltered, with the tags still attached within 7 days of delivery to PO Box on shipping label. All refunds are processed back to the original payment method used to place the order.
Custom pieces, sale items and 1 of 1 pieces can not be returned. All returns received outside of the policy timeframe and guideline will not be eligible for a refund. Exchange will only be available if notified by email within 48 hours of purchase and/or incorrect size was shipped out in fault of the company.
Shipping / Tracking
Once item is shipped a tracking number will be sent within 24 hours.
Questions about your order can be emailed to info@ohmyguillen.com
Customer Service
Customer Support is available:
Monday-Friday 8:00am to 6:00pm
Phone: (856)-739-4867 or Email: info@ohmyguillen.com